Klein Products

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Terms & Conditions

www.alphahotspot.com called Alpha Hot Spot is owned by KLEIN EXCLUSIVE DESIGN PRODUCTS GROUP, registered in the Republic of South Africa, thereafter called as KLEIN PRODUCTS. Using this site implies your acceptance to our terms and conditions listed below. KLEIN PRODUCTS assumes the right to change and re-publish these terms and conditions without further notification. The most recent version can be found by accessing this page, called "Terms and conditions".

1. Copyright KLEIN PRODUCTS and the information published on Alpha Hot Spot site. The content of ALPHA HOT SPOT site - images, text, graphics, symbols, elements of graphic web, emails, scripts, programs and other data - is owned by KLEIN PRODUCTS and its suppliers, partners, subsidiaries and parents and protected by the relevant laws

2. The right to use the information displayed on ALPHA HOT SPOT site. KLEIN PRODUCTS guarantees limited user access, and not the right to download or modify partial or fully the site, copy, sell / resell or exploit the site in any other manner, for commercial or personal purposes.

3. Products and services, price policy KLEIN PRODUCTS reserves the right to select their clients. The products sold by ALPHA HOT SPOT are supplied in the original package as received from the manufacturers or suppliers and accompanied by an invoice and warranty certification when provided. All products and services are offered subject to stock availability. For this reason KLEIN PRODUCTS assumes the right not to accept specific orders in the case the product is no longer available. Prices are updated daily, depending on the exchange rates Rand / USD-Eur. All listed prices include VAT 14%, and duties paid (South Africa only) and do not include the costs of delivery (in South Africa) and any other taxes such as import duties to 3rd countries (where applicable), unless specified under the product tax invoice. The purchase price printed on the invoice will reflect the prices listed on the web site or if based on quotations as will be determined by any Klein Products sales consultant as stipulated in the order confirmation. For online payments the applicable price is the value displayed on the site at the date of the transaction. KLEIN PRODUCTS will not offer any guarantee, expressly or implicitly, regarding the listing on its sites, including but not limited to the operation of the sites, down times, the accuracy of descriptions, updating content, products suitability for a particular purpose. Users expressly agree that the use of this site and products selection or related services is not compulsory. Users have the right to cancel the orders only for products not submitted to Klein imports department (usually 24 hours). The pictures displayed on our sites may differ (color, accessories, appearance, etc.) and our suppliers and manufacturers reserve the right to change the packaging and product specification without prior notice. ALPHA HOT SPOT content (text, product descriptions, technical characteristics, images, symbols) are displayed as received from our partners, manufacturers or brand representatives.

4. Payment Products All ordered products must be paid in full prior to delivery unless a written agreement was reached between the buyer and Klein sales Consultants. Payment in advance can be achieved by postal order, wire transfer, credit card, etc and proof of payment should be sent to KLEIN PRODUCTS by e-mail or by fax at +2711 888 6028.

5. The delivery of products The delivery of products will be done anywhere in South Africa or the World. The delivery of products will be free in Johannesburg Central, North if the products are available locally and if the value of the consignments will exceed the Equivalent of Eur 600. All imported products will be delivered by courier. Insurance apply. If the customer is not available at the address mentioned, the courier will return once more after the successful contact of the beneficiary. If any attempt to contact the beneficiary will fail, the courier will return the products to Klein. The customers will have 30 calendar days to claim the products and organize the collection of the goods. After 30 calendar days undelivered orders (above reasons) will be recycled and no refund will be offered to customers. The customer must receive the goods, check the parcel and sign that goods arrived in good condition or return the parcel and mention the reasons for the return. KLEIN PRODUCTS reserves the right to delay or cancel goods deliveries for reasons beyond control, including fires, explosions, floods, epidemics, strikes, government actions, wars, acts of terrorism, protests, civil disturbances or other impediments. The maximum amount of damage that can be claimed against KLEIN PRODUCTS if the products are damaged or undelivered is the amount written on the invoice.

6. Guarantee Guarantee is offered as received from the manufacturers and in in accordance with their policies. It is necessary to return the defective product in the original package, together with all related accessories, instructions, etc. Copy of the invoice and the guarantee certificate in original must also be presented. KLEIN PRODUCTS will not be responsible for any damages, for any of the products purchased on any Alpha site. The responsibility for damages and repairs after the return of the products will rest with the insurance companies, courier services, the manufacturer, or a service-authorized body, function of the nature of the complain. We will however replace all defective goods. All products must be accompanied by an original certificate of guarantee issued by the manufacturer, the importer or supplier. If the product cannot be replaced due to limited stock availability, the maximum amount in respect of damages that can be paid by KLEIN PRODUCTS against any customer (inadequate delivery or defective product during guarantee) is the amount equivalent to the amount received by KLEIN PRODUCTS from the respective customer.

7. User comments on the website Users accessing ALPHA HOT SPOT site can make comments on the products offered. The comments may be published on the site after preliminary approval. KLEIN PRODUCTS reserves the right, not to publish comments containing illegal, obscene, threatening, defamatory statements, violating others rights, intellectual property, contain viruses, mass e-mails or any other form of spam. KLEIN PRODUCTS will not bear any responsibility and will not offer any compensation for any damage as result of such comments or electronic communication.

8. The quality of hosting services, links to other sites, operating errors. ALPHA HOT SPOT servers are hosted by a third company. We will not be made responsible for any errors occurred at the site regardless of the reasons for their occurrence, including the changes in the site settings, or updates of the scripts scheduled. KLEIN PRODUCTS cannot be held liable for the errors occurred during the use of any Alpha / Klein web site. KLEIN PRODUCTS will not be responsible for the content, quality and the nature of other sites used to reach through links ALPHA HOT SPOT.

9. Subscription to newsletters Subscription to ALPHA HOT SPOT is free and voluntary, and involves the acceptance of the conditions and terms of use. Messages are sent unsolicited but you can unsubscribe at any time following the instructions printed at the basement of every email received. KLEIN PRODUCTS reserves the right to approve new subscribers and / or restrict the access to the subscriber newsletter service.

10. Privacy Policy KLEIN PRODUCTS certify that will respect the rights conferred by the law for the protection of persons regarding the processing of personal data and free movement of such data. KLEIN PRODUCTS guarantee the security and confidentiality of data transmitted and hosted by the computer system. This information will be used by KLEIN PRODUCTS staff and users to send confirmation of orders, various special offers, promotions, etc., with the prior consent of the client. KLEIN PRODUCTS pledges that personal data will not be disseminated to third parties. Data can be transmitted to authorities only based on a public court order. No �discreet investigation� both at national or international levels will be honored. Commercial checkup transactions by other authorities (e.g. fiscal) will be allowed according to the law. KLEIN PRODUCTS cannot be held liable in any way for the loss, alteration or erroneous entry of personal data stored by ALPHA HOT SPOT /Klein system. Any access to a database with personal information of ALPHA HOT SPOT users, including any attempt of unauthorized access, will be recorded, and the necessary legal action will be taken. Information provided by KLEIN PRODUCTS are used solely for the purpose for which they were introduced (making orders, sending messages, KLEIN PRODUCTS staff, subscription newsletters, etc.), according to the laws in force.

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